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Support Services
North
and West offers a range of support services depending on the needs
of its residents. These include:
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Domiciliary
Care
This service is provided to our sheltered housing tenants who need
help with cleaning, laundry, shopping, tea making or assistance with
light snacks and drinks. Assistance with mobility for personal hygiene,
getting in and out of bed, dressing/undressing or toileting. The service
may also provide social and emotional support and/or supervision. |
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Luncheon
Club
The Association provides luncheon club services to its sheltered
housing tenants in Derry and Strabane. The service in Derry also
provides a take-away service to elderly or sick people in the surrounding
communities.
Our luncheon club in Derry provides:
a 3-course lunch - Monday to Friday.
Our luncheon club in Strabane provides:
a 3-course lunch - Monday to Thursday.
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Transportation
North and West's minibuses transport residents to
day-care, and are also used to take residents on holiday, day trips,
shopping, to Church services, and between our schemes for social
events.
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Move-on
Support
This service is offered to our residents who
are ready to move on from our supported housing schemes to more
independent living in the community. It is aimed at making the transition
as smooth as possible for the resident.
The process involves the assessment of residents' resettlement and
move-on needs. These will be planned and agreed with the resident
in liaison with new landlords, the residents link nurse/community
psychiatric nurse, social worker, family. Depending on the residents'
needs, after care visits may be provided to ensure the appropriate
level of support over a fixed period of time.
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Floating
Support
This service has been developed in response to
the number of incidents of tenancy breakdown which can happen for
various reasons including drug problems, disability, social isolation
and anti-social behaviour. The support programme is tailored to
the individual’s/family’s needs and includes practical
help for a short time or access to support services over a longer
fixed period of time.
Those who benefit from this service include elderly people, single
parents, ex-offenders, young single people between the ages of 16-25
including young people leaving care, people with alcohol, drug,
or mental health problems, people with learning disabilities or
tenants at risk of being evicted from their homes for anti-social
behaviour or rent arrears.
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